Describing products and services: Business English A2
5 A2 Business exercises on “Describing products and services”, with answers. Complete each task and check it straight away. Free, no account needed.
Business level
Before you start. 5 exercises · 5 audio tracks · 10:49. Play each track, then do the tasks.
Exercise 1. Listen and match each extract to the pictures. Which adjectives does each speaker use?
Audio · 6 gapsAudio
- 2Listen again and complete these sentences with a word from the list.
- very totally pretty really extremely quite
- 1We’ve added a new high-definition camera.
- 2I love the material. It’s high quality.
- 3Your things are always original.
- 4It’s an reliable product.
- 5It’s a user-friendly site.
- 6The accommodation was good value, too.

0 of 6 answered
Exercise 2. Listen to the beginning of a radio programme about inventors and match the inventions to their inventors and the year.
AudioAudio
| Tim Berners-Lee | 1973 | |
| Mobile phone | Jack Dorsey | 1991 |
| World Wide Web | Roland Moreno | 2006 |
| Smart cards | Martin Cooper | 1974 |
Exercise 3. Listen to the story of Jack Dorsey and Twitter and put the events in the right order.
Audio · 10 gapsAudio
- People don’t understand why Twitter is necessary.
- Starts a new company with two other people
- Goes to New York University
- Doesn’t finish his studies
- 10) ... Presidential candidates use Twitter
- Studies in Missouri
- Sells software online
- Moves to California
- 1) .. Produces software for taxi drivers
- Creates a website in two weeks
Exercise 4. Listen to someone giving a research report into the use of podpads at a festival. Make notes in the table:
Audio · 14 gapsAudio
- 2Match 1-10 to a-j to make sentences. Then listen again and check your answers.
- 1The purpose of our research was
- 2We wanted to find out
- 3We did this by
- 4Then we
- 5We asked
- 6We found that
- 775% of visitors said that
- 8Our research showed that
- 9Our conclusion is
- 10We recommend
- a they would pay to use them.
- b interviewing 50 visitors to the festival.
- c podpads were popular with visitors and farmers.
- d using them at our next festival.
- e them for their opinion of the podpads.
- f)to find the best accommodation for visitors.
- g the podpads were a big success.
- h if people would pay to rent a podpad.
- i)that they are a great choice of accommodation.
- j)interviewed them about their experience.
| Why did they do the research? | |
| How did they do it? | |
| What were the results? | |
| What were the conclusions? |
Exercise 5. Listen to the description of the four products below. Why did each person decide to buy the product? What advantages does each product have?
AudioAudio

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Learn With Lessons
Listen to a recording and type it, one sentence at a time
How to Practice
- 1Read each question carefully
- 2Write your answer or select the correct option
- 3Click “Check answers” to mark your gaps, or “Show answers” to see the answer key
- 4Review any mistakes and try similar exercises
- 5Move to the next exercise when ready