Office day to day: Business English A1

7 A1 Business exercises on “Office day to day”, with answers. Complete each task and check it straight away. Free, no account needed.

SkillBusiness
LevelA1 Beginner
Exercises7
Gaps64
Topic3 of 8

Before you start. 7 exercises · 10 audio tracks · 13:54. Play each track, then do the tasks.

Exercise 1. Listen to Jane, Katie and Mark. What is each person’s job? What do they do every day?

Audio · 1 gap
Audio 1
  • Jane – Sales Manager – go to meetings,
  • B. Match 1-8 with a-h. Then listen and check.
  • Audio 2
  • 1
    Can we arrange a meeting with the client next week?
  • 2
    Did you talk to Chris?
  • 3
    What did you talk about in the meeting?
  • 4
    Sorry, but I need to cancel the meeting today.
  • 5
    How many different models do you have?
  • 6
    Can we postpone the meeting until next week?
  • 7
    What is the best thing about your products?
  • 8
    Do you know the date of the product launch?
  • a) No, I didn’t. I need to speak to him tomorrow.
  • b) We checked the product specifications.
  • c) I think it’s the 22nd of May.
  • d) We have twenty-five models in our product range.
  • e) We have very high product quality.
  • f) OK. I’ll email Sandra and tell her.
  • g) Sure. I’m free on Wednesday.
  • h) Yes. Can we have it on Monday?
Designer     HR Manager     Purchaser     Production Manger     Sales Manager

Exercise 2. Listen to three phone calls. Who does each caller want to have a meeting with?

Audio · 18 gaps
Audio
  • B. Listen to the phone calls again. Choose the correct option.
  • Phone call 1
  • 1
    The caller is calling to .
  • a arrange a meeting
  • b postpone a meeting
  • c cancel a meeting
  • 2
    The meeting is about .
  • a a product launch
  • b new product specifications
  • c the price of a new product
  • 3
    The meeting is .
  • a this afternoon
  • b tomorrow morning
  • c tomorrow afternoon
  • Phone call 2
  • 4
    The caller is calling to .
  • a arrange a meeting
  • b postpone a meeting
  • c cancel a meeting
  • 5
    The meeting is about .
  • a product prices
  • b the company’s product range
  • c the product quality
  • 6
    The meeting is at .
  • a 2 p.m. on the 18th
  • b 3 p.m. on the 18th
  • c 2 p.m. on the 19th
  • Phone call 3
  • 7
    The caller is calling to .
  • a arrange a meeting
  • b postpone a meeting
  • c cancel a meeting
  • 8
    The meeting is about .
  • a a new order
  • b a reorder
  • c a return
  • 9
    The meeting is in the .
  • a morning on the 15th
  • b afternoon on the 18th
  • c morning on the 19th
Who wants to have a meeting with …Phone call 1Phone call 2Phone call 3
a customer?
a colleague?
a supplier?

Exercise 3. Complete the dialogue with the phrases in the box. Then listen and check.

Audio · 22 gaps
Audio 1
can’t do     free on     I’m busy     just check     see you     we arrange     we do     you free
  • A: Hello. Travelli. Marco Travelli speaking.
  • B: Hi, Marco. This is Dianne Grant at Malladi Tech here.
  • A: Hello, Dianne. How are you?
  • B: I’m good, thanks. Listen, we have a new product range. Can (1) a meeting to talk about it?
  • A: Yes. That would be great.
  • B: Great. Are (2) on Monday?
  • A: Let me (3) . Sorry, (4) on Monday. I’m (5) Tuesday morning.
  • B: Oh. I (6) Tuesday. Can (7) Wednesday morning?
  • A: Yes, that’s fine. I’ll (8) then.
  • B: Great, see you on Wednesday. Bye.
  • A: Bye.
  • B. Put the sentences in the correct order. Then listen and check.
  • Audio 2
  • Conversation 1
  • a) OK. Found it. Thanks.
  • b) Oh ... it’s in the ‘product descriptions’ folder.
  • c) Sorry, Paul, can I ask a favour? ... 1 ...
  • d) Sure, Tony. How can I help?
  • e) I can’t find the presentation we’re working on. Where did you save it?
  • Conversation 2
  • a) OK, thanks.
  • b) I’m looking for Viktor Dorret’s contact details. Do you have them?
  • c) Monika, do you have a minute?
  • d) Just a minute. Here they are. I’ll email them to you.
  • e) Yes, sure. How can I help?
  • C. Listen and complete the dialogue.
  • Audio 3
  • Yumiko: Hi, Martin. Do you need something?
  • Martin: Hi, Yumiko. Yes, could I ask a (1) ?
  • Yumiko: Go on.
  • Martin: My daughter is not well and I need to pick her up from school. (2) I leave early?
  • Yumiko: (3) you work from home?
  • Martin: Yes. I think I can.
  • Yumiko: (4) . That’s OK. I (5) see you tomorrow. I hope your daughter feels better.
  • Martin: Thanks, Yumiko. I’m sure she will.

Exercise 4. Listen. Choose the reason for the phone call.

Audio · 10 gaps
Audio
  • to arrange a meeting
  • to postpone a meeting
  • to prepare for a meeting
  • B.
    Listen again. Are the sentences true (T) or false (F)?
  • 1
    Otto is meeting a supplier tomorrow.
  • 2
    Otto asks to meet on Friday.
  • 3
    Amy is free on Friday.
  • 4
    Amy is working from home on Monday.
  • 5
    Amy is busy on Tuesday morning.
  • 6
    Otto and Amy are both free on Tuesday afternoon.
  • C.
    Complete the conversation with the missing words. Then listen again and check.
  • Amy
    : Hello?
  • Otto
    : Hi Amy. It’s Otto. Listen, I (1) our meeting tomorrow. I’m visiting a (2) . Are you (3) on Friday?
  • Amy
    : Let me just check. No, sorry. (4) on Friday and I’m (5) on Monday.
  • Otto
    : Okay. Are you free on Tuesday morning?
  • Amy
    : No, I (6) Tuesday morning. I’m free in the afternoon.
  • Otto
    : Yes, can we do Tuesday afternoon? What time?
  • Amy
    : 2 p.m.?
  • Otto
    : Yes, that’s great. I’ll see you then.

Exercise 5. Complete the conversations with the words in the box. Then listen and check.

Audio · 6 gaps
Audio
  • 1
    A: Do you need ?
  • B: Yes, .
  • 2
    A: Could I ask for some help?
  • B: I’m help you because a report.
  • 3
    A: Could you help me?
  • B: Sorry, I’m . You Ian.
afraid I can’t     could ask     too busy     I’m working on     some help     please

0 of 6 answered

Exercise 6. Test

Audio · 2 gaps
Audio
  • 1
    Listen to three phone calls between Adam and his colleagues. Decide if the sentences are true (T) or false (F).
  • Conversation 1
  • 0
    Adam is postponing a meeting with Sam. T
  • 1
    Adam and Sam arrange the meeting for Tuesday afternoon.
  • Conversation 2
  • 2
    Adam is arranging a meeting with Kamlesh.
  • 3
    Adam is free on Wednesday.
  • Conversation 3
  • 4
    The meeting is at 10 a.m. on the 16th.
  • 5
    Adam wants to change the time of the meeting.

Exercise 7. Listen and complete the messages with one word that you hear.

Audio · 5 gaps
Audio
  • 1
  • Dan called to (0) postpone his meeting. He will (1) to arrange a new meeting.
  • 2
  • Dahlia isn’t (2) in the office today. Can you email her about meeting on (3) ?
  • 3
  • Aya Davis called. She has the (4) . She will read them. She wants to (5) today’s meeting.

0 of 5 answered

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How to Practice

  1. 1Read each question carefully
  2. 2Write your answer or select the correct option
  3. 3Click “Check answers” to mark your gaps, or “Show answers” to see the answer key
  4. 4Review any mistakes and try similar exercises
  5. 5Move to the next exercise when ready