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A1

Practice Listening Business English Exercises for A1 – Office day to day

7練習問題

1. Exercise 1

Audio
  • A. Listen to Jane, Katie and Mark. What is each person’s job? What do they do every day?
  • Jane – Sales Manager – go to meetings,
Designer     HR Manager     PurchaserProduction Manger     Sales Manager

1 Can we arrange a meeting with the client next week?

2 Did you talk to Chris?

3 What did you talk about in the meeting?

4 Sorry, but I need to cancel the meeting today.

5 How many different models do you have?

6 Can we postpone the meeting until next week?

7 What is the best thing about your products?

8 Do you know the date of the product launch?

a No, I didn’t. I need to speak to him tomorrow.

b We checked the product specifications.

c I think it’s the 22nd of May.

d We have twenty-five models in our product range.

e We have very high product quality.

f OK. I’ll email Sandra and tell her.

g Sure. I’m free on Wednesday.

h Yes. Can we have it on Monday?

2. Exercise 2

Audio
  • A. Listen to three phone calls. Who does each caller want to have a meeting with?
  • B. Listen to the phone calls again. Choose the correct option.
  • Phone call 1
  • 1)
    The caller is calling to .
  • a arrange a meeting
  • b postpone a meeting
  • c cancel a meeting
  • 2)
    The meeting is about .
  • a a product launch
  • b new product specifications
  • c the price of a new product
  • 3)
    The meeting is .
  • a this afternoon
  • b tomorrow morning
  • c tomorrow afternoon
  • Phone call 2
  • 4)
    The caller is calling to .
  • a arrange a meeting
  • b postpone a meeting
  • c cancel a meeting
  • 5)
    The meeting is about .
  • a product prices
  • b the company’s product range
  • c the product quality
  • 6)
    The meeting is at .
  • a 2 p.m. on the 18th
  • b 3 p.m. on the 18th
  • c 2 p.m. on the 19th
  • Phone call 3
  • 7)
    The caller is calling to .
  • a arrange a meeting
  • b postpone a meeting
  • c cancel a meeting
  • 8)
    The meeting is about .
  • a a new order
  • b a reorder
  • c a return
  • 9)
    The meeting is in the .
  • a morning on the 15th
  • b afternoon on the 18th
  • c morning on the 19th
Who wants to have a meeting with …Phone call 1Phone call 2Phone call 3
a customer?
a colleague?
a supplier?

3. Exercise 3

Audio
  • A. Complete the dialogue with the phrases in the box. Then listen and check.
  • A: Hello. Travelli. Marco Travelli speaking.
  • B: Hi, Marco. This is Dianne Grant at Malladi Tech here.
  • A: Hello, Dianne. How are you?
  • B: I’m good, thanks. Listen, we have a new product range. Can (1) ) a meeting to talk about it?
  • A: Yes. That would be great.
  • B: Great. Are (2) ) on Monday?
  • A: Let me (3) )Sorry, (4) ) on Monday. I’m (5) ) Tuesday morning.
  • B: Oh. I (6) ) Tuesday. Can (7) ) Wednesday morning?
  • A: Yes, that’s ­ ne. I’ll (8) ) then.
  • B: Great, see you on Wednesday. Bye.
  • A: Bye.
can’t do     free on     I’m busy     just checksee you     we arrange     we do     you free

B. Put the sentences in the correct order. Then listen and check.

Conversation 1

a OK. Found it. Thanks. ……

b Oh … it’s in the ‘product descriptions’ folder. ……

c Sorry, Paul, can I ask a favour? …1…

d Sure, Tony. How can I help? ……

e I can’t find the presentation we’re working on. Where did you save it? ……

b I’m looking for Viktor Dorret’s contact details. Do you have them? ……

c Monika, do you have a minute? ……

d Just a minute. Here they are. I’ll email them to you. ……

e Yes, sure. How can I help? ……

Yumiko: Hi, Martin. Do you need something?

Martin: Hi, Yumiko. Yes, could I ask a (1)…………….?

Martin: My daughter is not well and I need to pick her up from school. (2)……………. I leave early?

Yumiko: (3)……………. you work from home?

Martin: Yes. I think I can.

Yumiko: (4)……………. . That’s OK. I (5)……………. see you tomorrow. I hope your daughter feels better.

Martin: Thanks, Yumiko. I’m sure she will.

4. Exercise 4

Audio
  • A. Listen. Tick (✓) the reason for the phone call.
  • ◻ to arrange a meeting
  • ◻ to postpone a meeting
  • ◻ to prepare for a meeting
  • B. Listen again. Are the sentences true (T) or false (F)?
  • 1)
    Otto is meeting a supplier tomorrow.
  • 2)
    Otto asks to meet on Friday.
  • 3)
    Amy is free on Friday.
  • 4)
    Amy is working from home on Monday.
  • 5)
    Amy is busy on Tuesday morning.
  • 6)
    Otto and Amy are both free on Tuesday afternoon.
  • C. Complete the conversation with the missing words. Then listen again and check.
  • Amy: Hello?
  • Otto: Hi Amy. It‘s Otto. Listen, I (1) ) our meeting tomorrow. I‘m visiting a (2) )Are you (3) ) on Friday?
  • Amy: Let me just check. No, sorry. (4) ) on Friday and I‘m (5) ) on Monday.
  • Otto: Okay. Are you free on Tuesday morning?
  • Amy: No, I (6) ) Tuesday morning. I‘m free in the afternoon.
  • Otto: Yes, can we do Tuesday afternoon? What time?
  • Amy: 2 p.m.?
  • Otto: Yes, that‘s great. I‘ll see you then.

5. Exercise 5

Audio
  • A. Complete the conversations with the words in the box. Then listen and check.
  • 1)
    A: Do you need ?
  • B: Yes, .
  • 2)
    A: Could I ask for some help?
  • B: I‘m help you because a report.
  • 3)
    A: Could you help me?
  • B: Sorry, I‘m You Ian.
afraid I can’t     could ask     too busyI’m working on     some help     please

6. Test

Audio
  • 1)
    Listen to three phone calls between Adam and his colleagues. Decide if the sentences are true (T) or false (F).
  • Conversation 1
  • 0)
    Adam is postponing a meeting with Sam. T
  • 1)
    Adam and Sam arrange the meeting for Tuesday afternoon.
  • Conversation 2
  • 2)
    Adam is arranging a meeting with Kamlesh.
  • 3)
    Adam is free on Wednesday.
  • Conversation 3
  • 4)
    The meeting is at 10 a.m. on the 16th.
  • 5)
    Adam wants to change the time of the meeting.

7. Listen and complete the messages with one word that you hear.

Audio
  • 2)
    Listen and complete the messages with one word that you hear.
  • 1)
  • Dan called to (0) ) postpone his meeting. He will (1) ) to arrange a new meeting.
  • 2)
  • Dahlia isn’t (2) ) in the office today. Can you email her about meeting on (3) )?
  • 3)
  • Aya Davis called. She has the (4) )She will read them. She wants to (5) ) today’s meeting.

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