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B1

Practice Listening Business English Exercises for B1 – Logistics

6 bài tập

1. Exercise 1

Audio
  • A. Listen as Anne opens the negotiation with Anders, and answer the questions.
  • 1)
    Why does Anne apologise to Anders at the beginning of the meeting?
  • 2)
    What does Anne suggest are the main items to negotiate?
  • 3)
    How does Anne suggest that they start the negotiation, and why?

D. Listen as Anne and Anders summarise and close the meeting.

1 Which topic do they make an additional agreement about? What is the agreement?

2 How does Anne close the meeting? How effective is it to close the meeting in this way?

2. Exercise 2

Audio
  • A. Listen to Tadeusz (Ted), the Company Director of Meble BDB, and Anna, the Logistics Manager, discussing their criteria. Answer the questions.
  • 1)
    Which factors do they mention?
  • 2)
    What other concerns do they have?
  • 3)
    Who is more in favour of automatioin?
  • 4)
    What are the next steps for Tadeusz and Anna?

3. Exercise 3

Audio
  • A. Listen to two teleconferences between Beble BDB and the suppliers. Complete the notes.
  • B. Which supplier would you prefer to work with at this stage?
SUPPLIER A: NOVAROBOT, SINGAPORE
Strengths:
Installation:
Guarantee:
Training:
Maintenance:
Discount offered:
Payment terms: to be discussed
SUPPLIER B: BOT-AUTOMATION, JAPAN
Strengths:
Installation:
Guarantee:
Training:
Maintenance:
Discount offered:
Payment terms: to be discussed

4. Exercise 4

Audio 1
Audio 2
  • A. Listen to the beginning of this news report. What is Amazon Prime Air?
  • a)
    an Amazon event
  • b)
    a drone delivery service
  • c)
    Amazon’s customer service department
  • B. Now listen to the whole report and complete the missing letters.
  • 1)
    An ectn even took place in Cambridge today.
  • 2)
    The delivery took place in the c n yie.
  • 3)
    To receive a drone delivery you have to live close to an Amazon f f m t centre.
  • 4)
    Some people believe that drone deliveries are a s ey r k.
  • 5)
    Customers can make m tpe orders.
  • 6)
    One of the items in the package was a bag of ppon.
  • C. Listen again and complete the flow chart with the stages (a-e) to show the process of the Amazon Prime Air delivery service.
  • a)
    drone dispatched
  • b)
    goods loaded onto drone
  • c)
    drone returns to fulfilment centre
  • d)
    goods are selected and packaged
  • e)
    Prime Air delivery service is selected
goods are ordered online
↓
(1)
↓
order processed by Amazon
↓
(2)
↓
goods transferred to the dispatch area
↓
(3)
↓
customer then provides all-clear to land
↓
(4)
↓
order delivered
↓
(5)

5. Test

Audio
  • 1)
    Listen to the speaker and choose the correct response a, b or c.
  • 1)
    a b c
  • 2)
    a b c
  • 3)
    a b c
  • 4)
    a b c
  • 5)
    a b c

6. Look at the order form below. You will hear a man placing an order. Complete the missing information using a word, numbers or letters.

Audio
  • 2)
    Look at the order form below. You will hear a man placing an order. Complete the missing information using a word, numbers or letters.
  • PRODUCT ORDER FORM
  • Anderby Office Supplies
  • Company name: BEWT
  • Customer name: Dan (1) )
  • Customer email: (2) ) @bewt.com
  • Shipping address:
  • Unit 53 (7) ) Industrial Estate
  • EAST BEACH SA 6041, Australia
  • (8) ) address: same as for shipping
Item descriptionUnit priceQuantityTotal
Workstations WS244$(3)12$7,800
Hiback (4) HB76$375(5)$5,250
Total$13,050
(6) agreed8%
Invoice total$12,006

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