Doing Business: Business English A2

6 A2 Business exercises on “Doing Business”, with answers. Complete each task and check it straight away. Free, no account needed.

SkillBusiness
LevelA2 Elementary
Exercises6
Gaps75
Topic10 of 32

Before you start. 6 exercises · 8 audio tracks · 16:56. Play each track, then do the tasks.

Exercise 1. Look at the catalogue for Eco Boxes and listen to a phone call. What information does the customer need from Eco Boxes?

Audio
Audio
  • ECOBOXES: Takeaway boxes
  • B. Listen again. Choose the correct option (1-8) below.
PRODUCTREFERENCE NUMBERSIZECOLOURQUANTITY
Small boxTGB0157 x 115 x 75 mmTwo colours25 units
Medium boxTGB0262 x 145 x 95 mmTwo colours20 units
Big boxTGB0370 x 225 x 95 mmTwo colours10 units
PRODUCT PRICES
Small BoxTGB01 (1) £2.50 / 2.60
Medium BoxTGB02 (2) £2.00 / 3.00
Big BoxTGB03 (3) £2.00 / 3.00
Colours(4) natural / black / white / beige
Quantity(5) 400 / 500 TGB01 and (6) 400 / 500 TGB02
Delivery date(7) Monday 25th / 26th
Total cost(8) £115 / 150
Deliveryfree of charge

Exercise 2. Complete the phrases from the dialogue. Then listen and check.

Audio · 24 gaps
Audio 1
  • 1
    Eco Boxes. Laura . How can I help you?
  • 2
    I’d like to some of your new takeaway boxes.
  • 3
    Do you the product reference numbers?
  • 4
    How are the three boxes?
  • 5
    How much does cost?
  • 6
    How boxes do you need?
  • 7
    Can you by Monday 26th?
  • 8
    I’m very , we can’t. We don’t have any in stock.
  • 9
    Certainly, I’ll your order on the system.
  • 10
    How is that in total?
  • B. Complete the two dialogues with the correct form of there is/isn’t or there are/aren’t. Then listen and check your answers.
  • Audio 2
  • A: (1) any photocopy paper in the office?
  • B: Yes, (2) some pink A4 paper. Here you are.
  • A: No, I need white paper. (3) any white paper?
  • B: Sorry! No, (4) . I’ll order some now.
  • C: Three new employees start work today. (5) any desks and computer chairs for them?
  • D: Yes, (6) some new furniture in the warehouse.
  • C: (7) any office equipment for them?
  • D: No, (8) . What exactly do they need?
  • C: Three phones, three computers and a printer.

Exercise 3. Look at the catalogue for Better Bio Cups. Listen to a phone call and choose the cups the customer buys (A-D).

Audio · 13 gaps
Audio
  • BETTER BIO CUPS
  • 2
    Listen again and complete the order form.
  • Customer name Stella
  • Café/Restaurant Café
  • Customer reference number (CRN) 4 – – 2 – – 65
  • Size
  • Product reference number
  • Quantity ordered boxes
  • Delivery date , 15th March
  • Delivery cost delivery
  • Total cost £
ProductReference numberSizeQuantity per box
A Espresso cupsECOE12Small200 units
B Espresso cupsECOE14Medium100 units
C Cappuccino cupsECOC16Small75 units
D Cappuccino cupsECOC18Medium50 units

Exercise 4. Complete the questions from the phone call. Then listen and check.

Audio · 20 gaps
Audio 1
  • 1
    Can I your CRN?
  • 2
    Do you have the product reference ?
  • 3
    How is a box of cups?
  • 4
    And how does cost?
  • 5
    How boxes do you need?
  • 6
    I help you with else?
  • B. Complete the dialogues with the words in the box. Then listen and check.
  • Audio 2
  • about    come    do    how    is    many    need    place    there    time    weekend    what
  • 1
    A: do you want the cleaners to ?
  • B: Clean the floors and empty the bins.
  • 2
    A: many meeting rooms are ?
  • B: There are three.
  • 3
    A: How days do you a cleaner?
  • B: Three days a week.
  • 4
    A: What do you want the cleaner to ?
  • B: After we finish work.
  • 5
    A: there a for the cleaning equipment?
  • B: Yes, there is a cupboard in this office.
  • 6
    A: How coming at the ?
  • B: No, I’m sorry, we can’t.

Exercise 5. Put the words in the correct order to make questions.

Audio · 8 gaps
Audio
  • 1
    the weekend / come / at / can / the builders / ?
  • 2
    many / are / there / how / chefs / ?
  • 3
    before / how / arrive in the office / about / coming / people / ?
  • 4
    the dishes / wash / the cleaners / can / ?
  • 5
    time / how / need / much / the engineers / do / ?
  • 6
    equipment / do / provide / you / ?
  • 7
    include / does / materials / the price / ?
  • 8
    can / start / your team / when / ?
  • B. Match the questions in A (1-8) with the answers (a-h). Then listen and check.
  • a)
    No, I’m sorry, we don’t.
  • b)
    Yes, that’s fine. We can come at 7 a.m.
  • c)
    How about Monday next week?
  • d)
    No, I’m sorry. They only work from Monday to Friday.
  • e)
    Yes, it does. They are included in the price.
  • f)
    There are four in total.
  • g)
    They usually fix this problem in one or two hours.
  • h)
    Yes, they can.

Exercise 6. Test

Audio · 10 gaps
Audio
  • 1
    Listen to a phone call and complete the order details.
CompanyDuncan’s (0)…Packaging…
Customer nameAnna (1)
CompanySoup and Salads
Company address(2) Fountain Way PooleBH (3) UK
Product nameNH13 Small
Colour(4)
Quantity(5)
Product nameNH36 Medium
Colour(6)
Quantity100
Product nameNH75 Large
Quantity(7)
Delivery cost(8)
Total(9)£
Delivery date(10)

View all Business exercises

Listen to a recording and type it, one sentence at a time

How to Practice

  1. 1Read each question carefully
  2. 2Write your answer or select the correct option
  3. 3Click “Check answers” to mark your gaps, or “Show answers” to see the answer key
  4. 4Review any mistakes and try similar exercises
  5. 5Move to the next exercise when ready