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A2

Practice Listening Business English Exercises for A2 – Research & development

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1. Exercise 1

Audio
  • A. Label the pictures with the words in the box.
  • B. Sam’s team are participating in a webinar. Before the Q&A (question and answer) session, Sam sets some ground rules. Listen and complete the rules.
  • 1)
    Give your and division you speak.
  • 2)
    Keep your questions , so everyone has the chance to .
  • 3)
    Help your colleagues by speaking and .
  • 4)
    Use the mute to stop any background .
blank (screen)      cut out      echo      hang up      mute button      volume settings
Research & development 1
Research & development 2

2. Exercise 2

Audio
  • A. Listen and match the participants (1–4) with the correct problem(s) (a–f). Use one of the problems twice.
  • 1)
    Donna
  • 2)
    Paul
  • 3)
    Karl
  • 4)
    Lena
  • a)
    background noise
  • b)
    bad internet connection
  • c)
    blank screen
  • d)
    cutting out
  • e)
    echo
  • f)
    low volume
  • B. In pairs, note down the solution to each problem in A. Listen again and check.

3. Exercise 3

Audio
  • A. Listen to the start of a presentation and number the slides in the correct order.
  • B. Listen again and complete the slides. Use only one word in each gap.
A   SCHEDULE      ……
Month 1• decide on (1)• choose materialMonth 2• start (2)• send out press releaseMonth 3• launch rebranded product (3)
B   COLOUR      ……
• keeping (4)• making it brighter• adding 1 or 2 more (5)
C   OVERVIEW      ……
• (6)?— negative customer feedback— falling sales— eco-friendly packaging• (7)?— colour change— use of recycled materials• (8)?— three months

4. Exercise 4

Audio
  • A. Listen to Sofia and Oscar’s conversation after a factory tour. Tick (✓) the topics they discuss.
  • ☐ How long it takes to complete a shoe order
  • ☐ How many employees the company has
  • ☐ Making costs lower
  • ☐ Improving quality
  • B. Listen again and complete Sofia’s notes.
  • • Current production = (1) ) pairs of shoes in (2) ) weeks.
  • • Automation could speed up production by (3) ) or (4) ) percent.
  • • Oscar really values his workers’ (5) ) .

5. Exercise 5

Audio
  • A. Listen to Sofia, Oscar and Mario’s conversation about shoe designs. Choose two ideas from 1-6 that demonstrate each person’s opinion (S, M, O).
  • 1)
    increase automation
  • 2)
    don’t improve the factory
  • 3)
    our designs are good quality and completed by hand
  • 4)
    hire more workers
  • 5)
    create high-quality shoes that we can take to fashion shows
  • 6)
    produce more shoes quickly
  • B. Listen again. What’s going to happen next?
  • They’re going to:
  • a)
    buy some machines to make a cheaper shoe.
  • b)
    find a way to produce high-quality shoes.
  • c)
    go to a trade show in Paris or Berlin to get ideas.

6. Exercise 6

Audio
  • A. Listen to the conversation between Marina and Karl about a TV programme on robots and tick the subjects they talk about.
  • Robot(s)
  • 1)
    design
  • 2)
    engineering
  • 3)
    in the hospitality industry
  • 4)
    testing
  • 5)
    waiters
  • 6)
    in hospitals
  • 7)
    in care homes
  • 8)
    pets
  • 9)
    doctors
  • 10)
    experiments
  • B. Listen again and choose the correct option in italics.
  • 1)
    The programme Marina watched included interviews with restaurants owners / scientists
  • 2)
    Marina says that robots can / can’t talk to customers in restaurants.
  • 3)
    Marina says that some restaurant customers find robots annoying / amusing
  • 4)
    Karl says that using robots with save money / time
  • 5)
    According to Marina, a robot can / can’t help older people remember things.
  • 6)
    The programme Karl watched was about robots in hospitals / care homes
  • 7)
    Karl says that robot pets are / aren’t popular with old people.
  • 8)
    Marina hopes that using robots will leave more time for human communication / humans to do heavy work
  • C. Listen again and complete the sentences with one or two words in each gap.
  • 1)
    The programme Marina watched was about robots in the industry, in hospitals and care homes.
  • 2)
    Some restaurants in , and are already using robot waiters.
  • 3)
    Some robot waiters look like .
  • 4)
    Robots in Japanese hospitals are used for transporting , and equipment.
  • 5)
    Robots in care homes are becoming .
  • 6)
    In one TV programme, the care home residents had a .
  • D. Who is more positive about robots: Marina or Karl?

7. Exercise 7

Audio
  • A. Listen to three extracts from presentations (1-3) and match them with these slides (A-C).
  • A
  • Price increase
  • Reasons
  • • materials expense
  • • (1) ) expense
  • • salaries
  • B
  • Staff increase
  • Reasons
  • • increased (2) )
  • • production
  • Need 8 new members of staff:
  • • 5) in (3) )
  • • 3) in office: (4) ), sales, admin
  • C
  • Packaging
  • NO
  • • (5) )
  • • non-recyclable materials
  • • glass
  • YES
  • recycled (6) )
  • B. Listen again and complete the slides in Exercise A. Use one word in each gap.

8. Test

Audio
  • 1)
    Listen to the speaker signalling a problem and choose the best way to deal with it from a, b or c.
  • 1)
    a b c
  • 2)
    a b c
  • 3)
    a b c
  • 4)
    a b c
  • 5)
    a b c

9. You will hear eight short recordings twice. For questions 1–8 choose the correct answer.

Audio
  • 2)
    You will hear eight short recordings twice. For questions 1–8 choose the correct answer.
  • 1)
    What do all hotel guests need to do?
  • a)
    hand in their passports
  • b)
    get a reservation number
  • c)
    book in advance
  • 2)
    What is the new product?
  • 3)
    What did they discover in their product feedback?
  • a)
    People didn’t like the design.
  • b)
    It was difficult to use.
  • c)
    It didn’t always work well.
  • 4)
    Why can’t the woman attend the meeting?
  • a)
    She’s going to the doctor’s.
  • b)
    She must complete some work.
  • c)
    She has another meeting.
  • 5)
    What do people need to bring to the meeting?
  • a)
    the budget details
  • b)
    new ideas
  • c)
    initial designs
  • 6)
    What is the next stage of the project?
  • a)
    make the final product
  • b)
    test the product
  • c)
    make more designs
  • 7)
    What is the final stage of the payment process?
  • a)
    email the recipient
  • b)
    enter the amount
  • c)
    save as a PDF document
  • 8)
    What is the problem with the presentation?
  • a)
    The sound is cutting out.
  • b)
    The slides aren’t showing.
  • c)
    There is background noise.
Research & development test 1

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