B1
Listening Exercises B1 – Shopping
10 تمارين
1. Listen to eight statements. For each statement, tick who think is speaking.
Audio
| Customer | Shop assistant | |
| a | ◻ | ◻ |
| b | ◻ | ◻ |
| c | ◻ | ◻ |
| d | ◻ | ◻ |
| e | ◻ | ◻ |
| f | ◻ | ◻ |
| g | ◻ | ◻ |
| h | ◻ | ◻ |
2. Listen to Maribel, a Brazilian au pair working in London, return an item to a shop. Answer the questions.
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- a)What item is Maribel returning?
- b)What is the problem with it?
- c)What does Maribel ask for?
- d)Why doesn’t the assistant agree?
- e)What does Maribel decide to do?
3. Listen again and circle five mistakes in this complaint form. The first one has been done for you.
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4. Use Up/Down Arrow keys to increase or decrease volume.
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- Barbara is the manager of an electrical shop. Listen to her explain the shop’s policy on refunds and exchanges. Tick True or False for each statement.
| True | False | |
| a Damaged and faulty items must be returned straight away. | ◻ | ◻ |
| b You can either have a refund or exchange the item. | ◻ | ◻ |
| c You must have a receipt. | ◻ | ◻ |
| d You have to pay a small administration charge for items that need to be repaired. | ◻ | ◻ |
| e Unwanted items can be refunded or exchanged if returned in under two weeks. | ◻ | ◻ |
| f If you return an unwanted item after two weeks of purchase, then no refund is possible. | ◻ | ◻ |
5. Finding out more about a product
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- a)
- b)
- c)
- d)
- e)
6. Listen again and repeat each question using the same stress and rhythm. What product do you think the customer is asking about?
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7. Now listen to the sales assistant’s answers. Write the number of each answer (1-6) next to the correct question (a-f) in Exercise 1.
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8. Use Up/Down Arrow keys to increase or decrease volume.
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9. Use Up/Down Arrow keys to increase or decrease volume.
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- 1)Pierre is at a market in London, haggling with a stallholder. Listen and choose which sentences you hear the stallholder say.
- 1)a That’s £35 to you.
- b)It’s £35 to you.
- 2)a Let’s say 30 pound, then. How’s that?
- b)Let’s say 30 pound, then. What about that?
- 3)a It’s a bargain, I promise.
- b)It’s a bargain, I promise you.
- 4)a That is a cash price!
- b)That is the best price!
- 5)a It’s a deal.
- b It’s not dear.
10. Listen again and complete Pierre’s sentences.
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- a)It’s a bit more than I wanted to
- b)Is that your ?
- c)Can’t you any better?
- d)How much ?
- e)Well, you £20 for it.
كيفية التدريب
- 1اقرأ كل سؤال بعناية
- 2اكتب إجابتك أو اختر الخيار الصحيح
- 3انقر على 'أظهر الإجابة' للتحقق من عملك
- 4راجع أي أخطاء وجرب تمارين مشابهة
- 5انتقل إلى التمرين التالي عندما تكون مستعداً