Practice Listening Business English Exercises for A2 – Personal development and training

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Audio

1)
Match a company training course from the list to 1-5 below.
Project management Managing stress Motivating employees
Communication skills Time management
Personal development at work
Five training courses to help you achieve your personal and professional goals
1)
Take a step back and achieve a better work-life balance.
2)
Be a better listener and express yourself more clearly.
3)
Learn to speed read and deal with emails more quickly.
4)
Set your team clear goals and give them better feedback.
5)
Improve your organizational skills and meet your deadlines every time.
2)
Listen to Scott Wesley, a sales director, speaking with different colleagues. Match extracts 1-3 to situations a-c.
a)
At the coffee machine
b)
At an annual appraisal
c)
At a meeting
3)
Listen again and answer the questions.
1)
Why aren’t Scott’s colleagues happy with what he says?
2)
What courses in 1) would you recommend for him?

Audio

1)
Read the advice on how to conduct an appraisal with an employee. Ignore the gaps in the sentences for now. Do you agree or disagree with the different points?
ANNUAL APPRAISALS
Advice for managers
1)
You use your own office.
2)
You do most of the talking.
3)
You start with one or two questions about the employee’s personal life.
4)
You give positive feedback first.
5)
You discuss if the employee achieved last year’s objectives.
6)
You offer constructive help when the goals haven’t been achieved.
2)
Listen to a human resources manager giving a presentation on appraisals and compare the speaker’s advice with your opinions in 1.
3)
Listen again. Complete the advice in 1 with the modal verbs from the list.
must mustn’t should shouldn’t could

Audio

1)
Read about the problems Marek and Klaudia have at work and decide what advice you would give them.
MAREK KAMINSKI: 45-year-old Project Manager for a software company. Works 60-70 hours a week and is very stressed. Has too many projects to manage at the same time, all with difficult deadlines. His team refuse to work extra hours and his boss refuses to recruit another team member. His wife complains that she and the children never see him.
KLAUDIA WOJCIK: 28-year-old Sales Rep for an insurance company. In the job for five years. Excellent sales results. CEO promised her quick promotion when she arrived, but her boss says she’s too young to be a manager. Applied three months ago for the position of Sales Manager, but didn’t get the job. Her boss was on the interview panel, but the CEO wasn’t.
2)
Listen to two experts talking about the problems in 1 and compare their ideas with yours.

Audio

1)
Listen and match Conversations 1-3 to situations a-c.
a)
You want to thank the speaker for a very interesting talk
b)
Somebody has written a report for you but it still needs some work
c)
Somebody has done some very good work for you
2)
Listen again and complete the feedback in A and the responses in B. Then repeat the conversations with a partner.

A	B
I really your talk. It was very .	Thanks for the feedback. I’m glad you it.
You did a really good . Well !	That’s good to .
I can see you worked really on this. You’re on the right . It needs a few changes.	Not so , then. What do you think needs to be changed?

Audio

1)
A quality manager is talking with a business coach about a problem of motivation in his team. Listen and number points a-c in the order they are mentioned.
a)
Getting positive feedback for work you have done
b)
Having new challenges
c)
Understanding how your job helps the company to achieve its objectives
2)
Listen again and match suggestions 1-6 with responses a-f.
1)
Why don’t we start with motivation?
2)
You could explain the value of their work.
3)
You should always give feedback.
4)
I suggest you send each person an email.
5)
What about introducing a team project?
6)
Shall we talk about how to put them into practice?
a)
Well, I’m not sure about that.
b)
Yes. Let’s do that.
c)
Good idea.
d)
Yes, that might work.
e)
I don’t think that would work.
f)
Yes, that’s not a bad idea.

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