Procedures: inglese commerciale A1

5 esercizi di livello A1 (Inglese commerciale) su “Procedures”, con soluzioni. Svolgi ogni attività e controllala subito. Gratis, senza account.

AbilitàInglese commerciale
LivelloA1 Principiante
Esercizi5
Spazi41
Argomento5 di 8

Prima di iniziare. 5 esercizi · 7 tracce audio · 10:55. Ascolta ogni traccia, poi svolgi i compiti.

Esercizio 1. Listen and complete the conversation about issuing a purchase order with the correct words.

Audio · 7 spazi
Audio 1
  • A: So, to (1) a purchase order, you have to go into the payment system. First, you have to open the system.
  • B: OK.
  • A: Then you (2) the supplier’s details: name, address, etc. on the system.
  • B: Do I have to do that every time?
  • A: No, you don’t. You can choose it from a list here. When you have the supplier’s details, you enter the price here and the delivery date here. You can find the information on the contract.
  • B: And do I (3) the supplier that the purchase order’s ready?
  • A: No, you don’t have to do that. The system notifies the supplier automatically by email.
  • B: OK, that’s clear. What’s next?
  • A: The supplier delivers the items and (4) payment.
  • B: So they have to tell us to pay them. Right?
  • A: Yes, they (5) an invoice with the purchase order number on it. We can’t pay invoices without a purchase order number. You have to check the invoice against the purchase order. If it’s correct, you can (6) management approval. The manager (7) the payment. And when they approve it, you can make the payment. but that’s later. Do you want to try to create a purchase order?
  • B: Yes, please.
  • B. Listen to the meeting between the Sales Manager and the Warehouse Manager at Office2UDirect. Choose the correct option.
  • Audio 2
  • 1
    Office2UDirect are only receiving complaints / receiving positive and negative comments at the moment.
  • 2
    The sales department always / never check the inventory system when they receive an order.
  • 3
    The warehouse team can / can’t always find the items they need for the orders.
  • 4
    The problems are usually with big / small orders.
  • 5
    The sales team don’t check with the warehouse / client the number of items on the order.
  • 6
    The inventory system is efficient / unreliable because it only updates once a week.

0 su 7 risposte

Esercizio 2. Listen to Laure talking about starting a new job. Choose the things she mentions.

Audio
Audio
  • accept job offer
  • attend induction meetings
  • discuss tasks
  • do health and safety training
  • do job-specific training
  • get a medical certificate
  • give references
  • meet colleagues
  • provide bank details
  • send copies of qualifications and diplomas
  • sign a contract
  • tour the offices
  • set up an email address
  • B.
    Listen again. Put the things she mentions in the correct order.
  • C.
    What did Laure find a problem?

Esercizio 3. Complete the workflow with the stages a-e. Then listen and check.

Audio
Audio 1
  • a)
    Deliver the item to the client
  • b)
    Enter the order into the system
  • c)
    Receive an order from the client
  • d)
    Request the product from the supplier
  • e)
    Ship the order from the warehouse
  • B. Listen to a conversation about the workflow above. Choose the problem(s) they talk about.
  • Audio 2
  • damaged packages
  • incorrect invoices
  • late deliveries
  • C. Listen again. Are the sentences true (T) or false (F)?
  • 1
    There were more orders this month than last month.
  • 2
    The process was longer because the products were not in the warehouse.
  • 3
    Customers often get the wrong information about delivery times.
  • 4
    Product delivery is always three to five days after the company receives an order.
  • 5
    The team agree to change the workflow.
Esercizio 3: Complete the workflow with the stages a-e.

Esercizio 4. Write sentences for making and responding to suggestions using the prompts.

Audio · 14 spazi
Audio
  • 1
    OK / not totally convinced / .
  • 2
    interesting. / tell more / .
  • 3
    why don’t / ask HR to find someone / ?
  • 4
    that / good idea / .
  • 5
    why not / ask finance for more money / ?
  • 6
    not sure / that / .
  • 7
    think / should hire / a new person / .
  • B. Complete the conversation with the phrases above. Then listen and check.
  • A: So the team has too much work. We need to help them. How can we improve the situation?
  • B: I think (1) .
  • A: That’s interesting. Tell (2) .
  • B: We can get a new person to help with the work. Why (3) ?
  • A: I’m (4) . We don’t have the money.
  • B: Why (5) ?
  • A: OK, (6) .
  • B: I can arrange a meeting with them to talk about it.
  • A: That (7) .

Esercizio 5. Test

Audio · 20 spazi
Audio
  • A. Listen and complete the workflow with a short phrase.
  • B. Listen again and choose the correct word.
  • 0
    The website has / doesn’t have an automatic order system.
  • 1
    The company has a small / large warehouse.
  • 2
    They can / can’t phone the customer about delays.
  • 3
    The system is very good / bad.
  • 4
    They can always deliver in a month / week.
  • 5
    Customers have / don’t have 40 days to pay.
(0) Receive the order.
↓
(1) on the system.
↓
(2) is on the inventory system.
↙↘
If it’s in stock, (3) to the warehouse.←If it’s (4), email or phone the customer with the delivery date.
↘
(5) and send the order to the customer.

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