Practice Listening Business English Exercises for A2 – Doing Business
6 Übungen
1. Exercise 1
- A. Look at the catalogue for Eco Boxes and listen to a phone call. What information does the customer need from Eco Boxes?
- ECOBOXES: Takeaway boxes
- B. Listen again. Choose the correct option (1-8) below.
| PRODUCT | REFERENCE NUMBER | SIZE | COLOUR | QUANTITY |
| Small box | TGB01 | 57 x 115 x 75 mm | Two colours | 25 units |
| Medium box | TGB02 | 62 x 145 x 95 mm | Two colours | 20 units |
| Big box | TGB03 | 70 x 225 x 95 mm | Two colours | 10 units |
| PRODUCT PRICES | |
| Small Box | TGB01 (1) £2.50 / 2.60 |
| Medium Box | TGB02 (2) £2.00 / 3.00 |
| Big Box | TGB03 (3) £2.00 / 3.00 |
| Colours | (4) natural / black / white / beige |
| Quantity | (5) 400 / 500 TGB01 and (6) 400 / 500 TGB02 |
| Delivery date | (7) Monday 25th / 26th |
| Total cost | (8) £115 / 150 |
| Delivery | free of charge |
2. Exercise 2
- A. Complete the phrases from the dialogue. Then listen and check.
- 1)Eco Boxes. Laura How can I help you?
- 2)I’d like to some of your new takeaway boxes.
- 3)Do you the product reference numbers?
- 4)How are the three boxes?
- 5)How much does cost?
- 6)How boxes do you need?
- 7)Can you by Monday 26th?
- 8)I’m very , we can’t. We don’t have any in stock.
- 9)Certainly, I’ll your order on the system.
- 10)How is that in total?
B. Complete the two dialogues with the correct form of there is/isn’t or there are/aren’t. Then listen and check your answers.
A: (1) …………… …………… any photocopy paper in the office?
B: Yes, (2) …………… some pink A4 paper. Here you are.
A: No, I need white paper. (3) …………… …………… any white paper?
B: Sorry! No, (4) …………… …………… . I’ll order some now.
C: Three new employees start work today. (5) …………… …………… any desks and computer chairs for them?
D: Yes, (6) …………… some new furniture in the warehouse.
C: (7) …………… …………… any office equipment for them?
D: No, (8) …………… …………… . What exactly do they need?
C: Three phones, three computers and a printer.
3. Exercise 3
- 1)Look at the catalogue for Better Bio Cups. Listen to a phone call and tick (✓) the cups the customer buys (A-D).
- BETTER BIO CUPS
- 2)Listen again and complete the order form.
- Customer name Stella
- Café/Restaurant Café
- Customer reference number (CRN) 4 – – 2 – – 65
- Size
- Product reference number
- Quantity ordered boxes
- Delivery date , 15th March
- Delivery cost delivery
- Total cost £
| Product | Reference number | Size | Quantity per box |
| ◻ A Espresso cups | ECOE12 | Small | 200 units |
| ◻ B Espresso cups | ECOE14 | Medium | 100 units |
| ◻ C Cappuccino cups | ECOC16 | Small | 75 units |
| ◻ D Cappuccino cups | ECOC18 | Medium | 50 units |
4. Exercise 4
- A. Complete the questions from the phone call. Then listen and check.
- 1)Can I your CRN?
- 2)Do you have the product reference ?
- 3)How is a box of cups?
- 4)And how does cost?
- 5)How boxes do you need?
- 6)I help you with else?
B. Complete the dialogues with the words in the box. Then listen and check.
about come do how is many need place there time weekend what
1 A: …………. do you want the cleaners to ………….?
B: Clean the floors and empty the bins.
2 A: …………. many meeting rooms are ………….?
3 A: How …………. days do you …………. a cleaner?
B: Three days a week.
4 A: What …………. do you want the cleaner to ………….?
B: After we finish work.
5 A: …………. there a …………. for the cleaning equipment?
B: Yes, there is a cupboard in this office.
6 A: How …………. coming at the ………….?
B: No, I’m sorry, we can’t.
5. Exercise 5
- A. Put the words in the correct order to make questions.
- 1)the weekend / come / at / can / the builders / ?
- 2)many / are / there / how / chefs / ?
- 3)before / how / arrive in the office / about / coming / people / ?
- 4)the dishes / wash / the cleaners / can / ?
- 5)time / how / need / much / the engineers / do / ?
- 6)equipment / do / provide / you / ?
- 7)include / does / materials / the price / ?
- 8)can / start / your team / when / ?
- B. Match the questions in A (1-8) with the answers (a-h). Then listen and check.
- a)No, I’m sorry, we don’t.
- b)Yes, that’s fine. We can come at 7 a.m.
- c)How about Monday next week?
- d)No, I’m sorry. They only work from Monday to Friday.
- e)Yes, it does. They are included in the price.
- f)There are four in total.
- g)They usually fix this problem in one or two hours.
- h)Yes, they can.
6. Test
- 1)Listen to a phone call and complete the order details.
| Company | Duncan’s (0)…Packaging… |
| Customer name | Anna (1) |
| Company | Soup and Salads |
| Company address | (2) Fountain Way PooleBH (3) UK |
| Product name | NH13 Small |
| Colour | (4) |
| Quantity | (5) |
| Product name | NH36 Medium |
| Colour | (6) |
| Quantity | 100 |
| Product name | NH75 Large |
| Quantity | (7) |
| Delivery cost | (8) |
| Total | (9)£ |
| Delivery date | (10) |
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